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Upstream Routing Issue

December 28, 2021 at 2:36 PM CST

AFFECTED SYSTEMS: hq_dia hq_dia_backup

Resolved after 29m .. December 28, 2021 at 3:05 PM CST

UPDATE : 12/28 3:05pm : Services restored

After further investigation, the issue was not on the NESPARC network, but rather related to routing of upstream providers. The providers resolved the issue quickly and provided sufficient RFO, and are also working to implement measures to prevent similar events going forward.


ISSUE NOTIFICATION: 12/28 2:40PM : Investigating

One of our DIA connections has experienced and event which is causing routing anomalies. Engineers are working to isolate the issue. Services may be degraded until the issue is resolved. More details will be posted on our status site as available.


Last updated: March 22, 2022 at 9:56 AM CST