support info // maintenance info

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Important Announcement

Core Network Maintenance →

AFFECTED SYSTEMS: hq_dia ox_dia ent_dia hq_dia_backup

Tues March 18 2025 // MIDNIGHT: Maintenance

NE Fiber will perform scheduled maintenance beginning Tuesday Mar. 18 2025 at 11:50PM involving routers on the core backbone. The maintenance window will last until 6:00 am, although service interruptions should be brief, if any as core routers are rebooted.

If you experience service issues after 06:00 am Wednesday morning, please first power cycle your equipment (router and ONT/Modem) and if not resolved contact our Helpdesk.

We appreciate your … [continued]

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Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Maintenance
HQ Redundant DIA   (?) HQ Redundant DIA A Maintenance
Oxford Main DIA   (?) Oxford Substation DIA Maintenance
Enterprise Main DIA   (?) Enterprise Main DIA Maintenance
Voice Services   (?) Phone and Voice Services Operational
Substations   (?) Substations (click to expand)
CSC Tools Operational
Incidents Report Issue NESPARC Homepage Speedtest
March 18, 2025 at 11:50 PM CST

Core Network Maintenance  ℹ

Tues March 18 2025 // MIDNIGHT: Maintenance

NE Fiber will perform scheduled maintenance beginning Tuesday Mar. 18 2025 at 11:50PM involving routers on the core backbone. The maintenance window will …

February 13, 2025 at 8:00 AM CST

BW / OX Maintenance  ℹ

Thu Feb 13 2025 // 8:42am: COMPLETE

Maintenance is complete. Thanks for your patience as we strive to improve our system.


Thu Feb 13 2025 // 8am: Maintenance

NE Fiber will perform scheduled …

January 8, 2025 at 11:50 PM CST

OX224 Maintenance  ℹ

Wed Jan 8 2025 // MIDNIGHT: Complete

Maintenance is complete. Thanks for your patience as we strive to improve our system.


Wed Jan 8 2025 // MIDNIGHT: Maintenance

NE Fiber will perform scheduled …


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