support info // maintenance info

Incidents NESPARC Homepage Speedtest
Experiencing some disruptions

Winter Storm "FERN" INFO →

AFFECTED SYSTEMS:

TUES Feb 10 2026 19:41 PM: In-Progress

Please remember as cleanup continues, PLEASE DO NOT PILE DEBRIS ON ANY WIRE OR CABLE, WHETHER IT IS TELCOM CABLE OR ELECTRIC CABLE. This delays restoration efforts. Please share this with anyone you can (neighbors, tree crews, city and county clean-up crews, etc)

Three more crews were added today. Existing crews made big pushes all across the system repairing mainline. We continue to sweep the system with crews repairing lateral feeds and other mainline … [continued]

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Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
Substations   (?) Substations (click to expand)
CSC Tools Operational
Incidents NESPARC Homepage Speedtest
January 26, 2026 at 5:00 AM CST

Winter Storm "FERN" INFO  ℹ

TUES Feb 10 2026 19:41 PM: In-Progress

Please remember as cleanup continues, PLEASE DO NOT PILE DEBRIS ON ANY WIRE OR CABLE, WHETHER IT IS TELCOM CABLE OR ELECTRIC CABLE. This delays restoration …

January 22, 2026 at 3:01 PM CST

CR 61 / Hwy 30 - Enterprise

Resolved after 24h 11m .
January 21, 2026 at 10:24 AM CST

Large Scale Slowness / Routing Issues

Resolved after 48m .

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