support info // maintenance info

Incidents NESPARC Homepage Speedtest
Experiencing some disruptions

Winter Storm "FERN" INFO →

AFFECTED SYSTEMS:

SUN Feb 8 2026 6:58 AM: In-Progress

More mainline construction arrived today to assist with restoration. All of the main transport trunks are fully operational and crews are working lateral feeds off of these main trucks to get as many subscribers restored as possible.

We continue to utilize resources to repair subscriber service drops as quickly as possible. More mutual aid crews are arriving to assist coop crews with this aspect of the restoration now that more ares are getting power restored … [continued]

→ [issue details]


Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
Substations   (?) Substations (click to expand)
CSC Tools Operational
Incidents NESPARC Homepage Speedtest
January 26, 2026 at 5:00 AM CST

Winter Storm "FERN" INFO  ℹ

SUN Feb 8 2026 6:58 AM: In-Progress

More mainline construction arrived today to assist with restoration. All of the main transport trunks are fully operational and crews are working lateral feeds off …

January 22, 2026 at 3:01 PM CST

CR 61 / Hwy 30 - Enterprise

Resolved after 24h 11m .
January 21, 2026 at 10:24 AM CST

Large Scale Slowness / Routing Issues

Resolved after 48m .

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