support info // maintenance info

Incidents NESPARC Homepage Speedtest
Experiencing some disruptions

Winter Storm "FERN" INFO →

AFFECTED SYSTEMS:

SUN Feb 1 2026 5:18 PM: In-Progress

UPDATE: The transport to Taylor Substation has been temporarily repaired, restoring service to subscribers fed out of the Taylor Substation that previously had service earlier today.

Please remember to treat ALL lines, whether electric or telecommunications, as ENERGIZED. Generators can back feed onto lines, or lines could be in contact with other energized lines.

Thanks for using NESPARC.


SUN Feb 1 2026 1:18 PM: In-Progress

UPDATE: One of our trunk lines … [continued]

→ [issue details]


Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
Substations   (?) Substations (click to expand)
CSC Tools Operational
Incidents NESPARC Homepage Speedtest
January 26, 2026 at 5:00 AM CST

Winter Storm "FERN" INFO  ℹ

SUN Feb 1 2026 5:18 PM: In-Progress

UPDATE: The transport to Taylor Substation has been temporarily repaired, restoring service to subscribers fed out of the Taylor Substation that previously had …

January 22, 2026 at 3:01 PM CST

CR 61 / Hwy 30 - Enterprise

Resolved after 24h 11m .
January 21, 2026 at 10:24 AM CST

Large Scale Slowness / Routing Issues

Resolved after 48m .

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