support info // maintenance info

Incidents NESPARC Homepage Speedtest
Experiencing some disruptions

Winter Storm "FERN" INFO →

AFFECTED SYSTEMS:

TUE Feb 3 2026 9:18 PM: In-Progress

UPDATE: More progress is being made across the system to restore services to subscribers. As power is restored, crews are also processing and repairing service drops. We continue to concentrate on replacing damaged mainline cables to restore our SmartGrid infrastructure and also restore subscriber and transit services. Our primary and backup internet links are fully functional. Some internal on-network links are degraded or have reduced redundancy due to cable … [continued]

→ [issue details]


Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
Substations   (?) Substations (click to expand)
CSC Tools Operational
Incidents NESPARC Homepage Speedtest
January 26, 2026 at 5:00 AM CST

Winter Storm "FERN" INFO  ℹ

TUE Feb 3 2026 9:18 PM: In-Progress

UPDATE: More progress is being made across the system to restore services to subscribers. As power is restored, crews are also processing and repairing service …

January 22, 2026 at 3:01 PM CST

CR 61 / Hwy 30 - Enterprise

Resolved after 24h 11m .
January 21, 2026 at 10:24 AM CST

Large Scale Slowness / Routing Issues

Resolved after 48m .

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