support info // maintenance info
AFFECTED SYSTEMS: hq_dia hq_dia_backup ms_fiber_east ms_fiber_west ox_dia
MON AUG 10 11:59PM SCHEDULED MAINTENANCE
Beginning at 11:59PM on Monday August 10, engineers will perform firmware upgrades on a series of our core routers. There could be periods during these upgrades where subscriber services are interrupted while hardware restarts. Redundnant paths will take over, but there could be intermittent blips in service during that process. The maintenance period will continue until 6:00am, but service impacts will be brief and intermittent and will not span the … [continued]
→ [issue details]MON AUG 10 11:59PM SCHEDULED MAINTENANCE
Beginning at 11:59PM on Monday August 10, engineers will perform firmware upgrades on a series of our core routers. There could be periods during these …
July 2, 2026 at 11:59 AM CST