support info // maintenance info

Incidents NESPARC Homepage Speedtest
Experiencing some disruptions

Winter Storm "FERN" INFO →

AFFECTED SYSTEMS:

MON Feb 9 2026 10:58 AM: In-Progress

Please remember as cleanup continues, PLEASE DO NOT PILE DEBRIS ON ANY WIRE OR CABLE, WHETHER IT IS TELCOM CABLE OR ELECTRIC CABLE. This delays restoration efforts. Please share this with anyone you can (neighbors, tree crews, city and county clean-up crews, etc)

Crews will rebuilding mainline in several areas today, so subscribers could experience intermittent issues as new cable is spliced in. We have a large number of crews working, so we are unable to … [continued]

→ [issue details]


Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
Substations   (?) Substations (click to expand)
CSC Tools Operational
Incidents NESPARC Homepage Speedtest
January 26, 2026 at 5:00 AM CST

Winter Storm "FERN" INFO  ℹ

MON Feb 9 2026 10:58 AM: In-Progress

Please remember as cleanup continues, PLEASE DO NOT PILE DEBRIS ON ANY WIRE OR CABLE, WHETHER IT IS TELCOM CABLE OR ELECTRIC CABLE. This delays restoration …

January 22, 2026 at 3:01 PM CST

CR 61 / Hwy 30 - Enterprise

Resolved after 24h 11m .
January 21, 2026 at 10:24 AM CST

Large Scale Slowness / Routing Issues

Resolved after 48m .

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