support info // maintenance info

Incidents Report Issue NESPARC Homepage Speedtest
Experiencing some disruptions
Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
Substations   (?) Substations (click to expand)
CSC Tools Operational
Incidents Report Issue NESPARC Homepage Speedtest
August 30, 2022 at 8:00 AM CST

Enterprise Outage  ℹ

MAINLINE DAMAGE: Resolved Electrical crews safely replaced poles and hung lines today and aided our fiber team in repairing the fiber lines. We appreciate their assistance getting our customers back …
August 24, 2022 at 11:51 AM CST

Brittany Woods Shelf 4 Reload  ℹ

SHELF REBOOT: Completed The emergency reboot of the shelf in Brittany Woods has completed and has resolved the issue. We continue to monitor connections on the shelf and communicate with the Helpdesk …
June 14, 2022 at 3:47 PM CST

Taylor Outage  ℹ

MAINLINE DAMAGE: Repairs Completed - Monitoring Repairs have been completed at this time and we are monitoring for additional issues. If you are still having issues at this time, please contact our …

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