AFFECTED SYSTEMS: sardis
Sardis Lake Maintenance : Repair In Progress
Restarting the card resolved the issue and restored services back to affected customers.
Sardis Lake Maintenance : Repair In Progress
We have identified the issue and isolated it to a software issue on a single card in two different shelves, which only affects subscribers on those cards. The cards are being restarted and should be back online in approx. 10 mins.
Sardis Lake Maintenance : investigating
Engineers are investigating an issue with some customers serviced from Sardis Lake having issues with their routers. More updates as they are available.
Last updated: April 1, 2024 at 9:45 AM CST