AFFECTED SYSTEMS: westoxford thacker
West Oxford Substation Disruption : 3:53pm RESOLVED
After extended troubleshooting and engagement of NOC and Vendor TAC, the issue has been resolved and services restored. A not-before-seen hardware issue was identified and repaired. We apologize for the inconvenience.
West Oxford Substation Disruption : 3:00pm Investigating
We continue to work with our hardware vendors to resolve the issue. Investigating this issue has led to working with other sets of hardware not directly affected by the original issue. This has led to some service interruptions for Headquarters, Sardis Lake, and Thacker.
West Oxford Substation Disruption : 10:04am Investigating
We are working with our hardware vendor TAC to isolate the issue. As part of this process, we will be required to reload hardware in the Thacker Substation as well, which will affect members there for a brief period while the hardware restarts. We apologize for this inconvenience. More info will be posted here as it is available.
West Oxford Substation Disruption : 7:45am Investigating
Vendor engineers have been engaged to assist with the issue. Investigation is ongoing. West Oxford Substation services continue to be disrupted.
West Oxford Substation Disruption : Investigating
This morning we experienced an issue that affected West Oxford Substation. Engineers are investigaing. There is currently no ETR.
Last updated: April 1, 2024 at 9:49 AM CST