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West Oxford Outage

May 26, 2022 at 2:47 AM CST

AFFECTED SYSTEMS: westoxford

Resolved after 3h 28m .. May 26, 2022 at 6:15 AM CST

SUBSTATION OUTAGE: UPDATE 06:34am RESOLVED

Damaged equipment has been repaired. Services are operating normally.


SUBSTATION OUTAGE: UPDATE 05:29am

We were able to temporarily reroute power around the damaged equipment to get power back to the hut, however this is a temporary solution. The system is running on alternate battery power. When preparation is ready, we will take down the entire hut again to wire in the new equipment. Currently services are restored but be advised there will be an outage when equipment is replaced.


SUBSTATION OUTAGE: Repair In Progress

Due to storm damage, power systems have been damaged at West Oxford Substation resulting in the substation being offline for fiber subscribers. Backup and redundant systems are also damaged. Engineers and technicians from both the power and fiber sides are working to resolve the issue as quickly as possible. Equipment will need to be replaced to restore power to the fiber equipment, and this is in progress. More updates as they are available.

Last updated: May 26, 2022 at 7:01 AM CST