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Subscriber Firmware Upgrades

November 4, 2022 at 11:46 PM CST

AFFECTED SYSTEMS:


MAINTENANCE : Scheduled / On-Going

In order to keep our NESPARC systems operating optimally, engineers will be scheduling software maintenance and upgrades during our Scheduled Maintenance Windows (midnight - 06:00am) over the next few weeks. These upgrades will push new firmware to our subscriber Gigaspire routers.

The workflow will push a software upgrade and restart the router to apply it, resulting in an interruption in service lasting approx. 5 minutes.

As always if you are experiencing issues, you may contact our Helpdesk at any time using the information provided here.


Detailed information about scheduled maintenance windows


Last updated: November 4, 2022 at 11:51 PM CST