MAINTENANCE : Scheduled / On-Going
In order to keep our NESPARC systems operating optimally, engineers will be scheduling software maintenance and upgrades during our Scheduled Maintenance Windows (midnight - 06:00am) over the next few weeks. These upgrades will push new firmware to our subscriber Gigaspire routers.
The workflow will push a software upgrade and restart the router to apply it, resulting in an interruption in service lasting approx. 5 minutes. There may be as many as 2 reboots of the equipment depending on the current firmware version.
As always if you are experiencing issues, you may contact our Helpdesk at any time using the information provided here.
Detailed information about scheduled maintenance windows
Last updated: January 17, 2024 at 2:37 PM CST