Network Ring Maintenance

AFFECTED SYSTEMS: westoxford hq sardis thacker

2023-01-04: Maintenance Complete

Maintenance was completed successfully without any interruptions or affecting subscriber services.

2023-01-04: Unscheduled Maintenance

Proactive monitoring has alerted us to some issues with the network between Headquaters -> West Oxford substations. To correct this issue, engineers will reconfigure hardware on the ring during the day with vendor support.

No service impacts are expected, however brief interruptions could occur during ring failover, which could possibly affect susbscribers fed from the following substations:

• Headquarters (Northpointe area, Hwy 7 N, College Hill Switch area)
• Sardis Lake (Old Sardis Road area, St. Andrews area, Lakeway Gardens, College Hill area)
• West Oxford (Hwy 6 west, and north and south of Hwy 6 West)
• Thacker (Eagle Point area, West Oxford Loop area)

We expect to begin work on 01/04/23 10:00am, and expect the duration of work to be about an hour. This site will be updated when maintenance is complete.