Northpointe Dr. Fiber Damage

January 5, 2023 at 1:18 PM CST

AFFECTED SYSTEMS: hq

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UPDATE 1/5 15:21pm : Resolved

Repairs have been completed and services restored. If you should have any further issues, please contact our Helpdesk.

UPDATE 1/5 14:53pm : Repairing

We have identifed the damaged area, and crews are working to repair. No ETR at this time. Updates will be posted here as available.

Northpointe Drive // Fiber Damage : Investigating

We are working an issue where subscribers between 100-120 Northpointe Dr. serviced out of our HQ substation are experiencing an outage. We are working to locate the fiber damage and will update here when we have more information.

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