AFFECTED SYSTEMS: hq
UPDATE 1/5 15:21pm :
Repairs have been completed and services restored. If you should have any further issues, please contact our Helpdesk.
UPDATE 1/5 14:53pm :
We have identifed the damaged area, and crews are working to repair. No ETR at this time. Updates will be posted here as available.
Northpointe Drive // Fiber Damage :
We are working an issue where subscribers between 100-120 Northpointe Dr. serviced out of our HQ substation are experiencing an outage. We are working to locate the fiber damage and will update here when we have more information.
Last updated: November 29, 2023 at 10:26 PM CST