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Northpointe Dr. Fiber Damage

January 5, 2023 at 1:18 PM CST

AFFECTED SYSTEMS: hq

Resolved after 2h 3m .. January 5, 2023 at 3:21 PM CST

UPDATE 1/5 15:21pm : Resolved

Repairs have been completed and services restored. If you should have any further issues, please contact our Helpdesk.

UPDATE 1/5 14:53pm : Repairing

We have identifed the damaged area, and crews are working to repair. No ETR at this time. Updates will be posted here as available.

Northpointe Drive // Fiber Damage : Investigating

We are working an issue where subscribers between 100-120 Northpointe Dr. serviced out of our HQ substation are experiencing an outage. We are working to locate the fiber damage and will update here when we have more information.


Last updated: January 5, 2023 at 4:04 PM CST