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Enterprise Router Circuit Issue

January 19, 2023 at 10:45 AM CST

AFFECTED SYSTEMS: enterprise martintown cornersville ingomar waterford

Resolved after 2h 45m .. January 19, 2023 at 1:30 PM CST

Enterprise transit to HQ - update 1:29pm: Monitoring

The damaged portion of fiber has been bypassed pending additional repairs. At this time, services should be restored to the affected circuits. If customers are continuing to have issues, please contact our Helpdesk at (833) 637-7272. Enterprise transit to HQ - update 11:35am: Investigating Testing from several locations, we have found some damage on the transit line connecting the Enterprise hut to Headquarters. Crews are en route to the area of damage to isolate the damage and begin repairs. Enterprise Circuit Down : Investigating We began receiving alerts around 10:45 am that various circuits were reporting offline, specifically the Enterprise, Waterford, Martintown, Cornersville, and Ingomar. We are currently investigating the issue and the cause.

Last updated: January 23, 2023 at 10:35 PM CST