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Enterprise DIA Issue

June 11, 2023 at 4:00 PM CST

AFFECTED SYSTEMS: ent_dia


Enterprise DIA: Resolved 13:20 / Jun 12 2023

The upstream transport provider successfully repaired the damaged fibers and all services are restored.


Enterprise DIA: UPDATE : 6/12 10:35am

The upstream transport provider crews are onsite in the railyard and have completed excavation of the site, and prep of new fiber and conduit. They are working to repair cables. No ETR is available at this time.


Enterprise DIA: UPDATE : 8:41PM

The upstream transport provider has identified a large fiber damaged in a railyard crossing in Atlanta. They are working logistics to get the fiber repaired ASAP. More updates will be posted as they are available. No ETR is available at this time.


Enterprise DIA: investigating

The DIA circuit serving Enterprise Substation has suffered an issue and is in a degraded state. Upstream providers are investigating.

Taffic that would normally flow through this circuit has re-routed to one of our backup circuits and is flowing as expected.

More infornation will be posted here as it is available.


Last updated: April 1, 2024 at 9:49 AM CST