Service Disruptions // Hwy 7 South Area

October 4, 2023 at 2:36 PM CST

AFFECTED SYSTEMS: oxford

---

6:34pm RESOLVED

Repairs are complete and services are restored in the damaged area. If you continue to have issues please reach out to our Helpdesk.

---

5:30pm Repair In Progress

Teams have identifed the damaged mainline fiber and are working to restore services as quickly as possible. Some additional customers may experience brief (less than 30 seconds) interruptions as we test other fibers in the cable.

We will update here as more information becomes available.

---

3:30pm Investigating

We are currently seeing alarms for roughly 70 customers in the Cross Creek, Yocona Ridge, and surrounding areas. Crews are investigating currently to locate the issue.

We will update here as more information becomes available.

---