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Taylor Circuits issue

October 26, 2023 at 8:31 AM CST

AFFECTED SYSTEMS: taylor

Resolved after 9h 29m .. October 26, 2023 at 6:00 PM CST

6:00pm Repairs Finalized

Crews have finalized repairs. If you are continuing to experience issues, please contact our helpdesk.


4:30pm Repairs Completed | Monitoring

Service has been restored from today’s damage. We are continuing to test and monitor for additional issues.


2:20pm Repairs Ongoing

Fibers are being reconnected and subscribers are coming back online. The work has not completed yet, so there may be additional interruptions until fully resolved.


12:45pm Repairs Continue

The new fiber line has been hung and is in progress to be connected to existing lines, which will restore service.


10:30am Repairs Underway

We have begun to hang new fiber line to replace the damaged portion.


08:55am Damage Found

We have found that our mainline fiber has been significantly damaged and will need to be repaired. We are preparing to begin repairs.


08:31am Troubleshooting

We are currently investigating an issue affecting the Taylor Circuits. Crews are en route to investigate.


Last updated: April 1, 2024 at 9:45 AM CST