AFFECTED SYSTEMS: sardis
10:01 PM 11/29 ‘Repairs Complete’
Repairs are complete and services are restored. If you continue to experience issues, please contact our helpdesk.
9:24 PM 11/29 ‘Repairs in Progress’
Crews have been working to restore services. New cable is placed, and splicing continues. No ETR at this time.
3:56 PM 11/29 ‘Crews Onsite’
An electric pole is broken in the area of 107 St. Andrews Circle, with some mainline fiber also broken. Crews are on-site and evaluating next steps. No action can be taken until electric crews have repaired power lines and the area is safe. No ETR at this time.
This outage is only affecting a small number of subscribers in the direct vicinity of the damage.
More updates as they become available.
Last updated: January 26, 2024 at 8:43 AM CST