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SPARC Network Issues

December 21, 2023 at 11:00 AM CST

AFFECTED SYSTEMS: bw, hq, ls, oxford, sardis, taylor, thacker, westoxford, woodson

Resolved after 4h 20m .. December 21, 2023 at 3:20 PM CST

Major Disruption: Resolved

At this time, we are marking the issue as resolved as we continue to monitor the network. If you continue to experience issues, please reboot your router and contact our Helpdesk.


Major Disruption: Services Restored - Testing

The internal networking issue has been resolved and subscribers are starting to come back online. We are testing and monitoring the network for additional issues.


Major Disruption: In Progress

While performing maintenance on a backup piece of hardware, it failed and is unrecoverable. This failure cascaded and took some internal networking offline, which has affected the SPARC network.

We are in the process of working to restore the internal network, which will restore services to the SPARC network.


Last updated: April 1, 2024 at 9:45 AM CST