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UNPLANNED INTERRUPTION

January 26, 2024 at 8:29 AM CST

AFFECTED SYSTEMS: hq_dia

Resolved after 10m .. January 26, 2024 at 8:39 AM CST

Friday Jan 26 2024 // 08:29am: RESOLVED

On Friday Jan 26 2024 at 8:29, NESPARC performed unexpected emergency maintenance on two pieces of equipment in the main datacenter to resolve an issue affected a subset of subscribers. This maintenance caused a brief (less than 8 minutes) interruption in services for a subset of subscribers on the west side of our network. The issue was resolved quickly and services are operating normally for all affected subscribers at this time.

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Last updated: April 1, 2024 at 9:45 AM CST