THACKER 234 MAINLINE DAMAGE

February 8, 2024 at 3:59 PM CST

AFFECTED SYSTEMS: thacker

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Fri Feb 09 2024 // 3:03am: Resolved

Splicing and repair of cable is complete and services are restored. If you continue to have issues, please reach out to our Helpdesk.

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Thu Feb 08 2024 // 11:59pm: Repair In Progress

New cable run has been placed between vaults, and crews are currently splicing. Subscribers should begin to see services restored in groups.

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Thu Feb 08 2024 // 3:59pm: Repair In Progress

At this time subscibers served off Thacker 234 have services interrupted due to a construction contractor boring into a mainline near the Links Apartments. Crews are on-site and working to repair the damages to the underground mainline cable as quickly as possible. There is no ETR at this time. More updates as they become available.

Affected Areas: (not all-inclusive)

• Chinkapin Loop area
• Garden Terrace area
• Eagle Point area
• Thacker Loop and surrounding areas
• CR 3097 area
• CR 3056
• Royal Oaks area
• Shady Oaks Circle area