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Hydrangea Dr Area Issue

March 18, 2024 at 9:00 AM CST

AFFECTED SYSTEMS: bw

Resolved after 4h 39m .. March 18, 2024 at 1:39 PM CST

Mon Mar 18 2024 // 12:08am: Resolved

Splicing is complete and all services should be restored to normal. If you continue to have issues, please reach out to our helpdesk for further assistance. Thanks for using NESPARC.


Mon Mar 18 2024 // 12:08am: Repairs In Progress

Splicing continues. Services for Honeysuckle, Hydrangea, and the adjacent areas have been restored. Other areas will continue to come online as splicing progresses.


Mon Mar 18 2024 // 11:28am: Repairs In Progress

Pipe has been repaired and cables have been prepped. Splicing is in progress.


Mon Mar 18 2024 // 10:00am: Repairs In Progress

We have identified a main line cable cut in the area of the new construction at the intersection of Commonwealth Blvd and Sisk Ave which is causing the disruption. Crews are on-site working to assess and repair the damage as quickly as possible. No ETR is available at this time.


Mon Mar 18 2024 // 09:00am: Investigating

We are aware of an issue in the area of Hydrangea Dr / Honesuckle Way, near the Blake and Della Davidison in Oxford causing service disruptions for a small number of subscribers. Crews are investigating and more information will be posted as it is available.

Affected Areas: (not all inclusive)

Last updated: April 1, 2024 at 9:45 AM CST