AFFECTED SYSTEMS: ingomar
Substation Issue Restoration Complete 8:33 pm
Upon investigation, it was found that a dumptruck left the construction area with the dump bed raised and became entangled in the our fiber and other comms. A main trunk line was ripped down. Crews were able to pull new cable three spans and re-splice the 144ct cable to restore services. Thanks for your patience during the outage.
Substation Issue Investigating
At around 3pm today Operations observed anomalies with the Ingomar Substation throwing alarms. Subscribers may be experiencing disruptions in service. Engineers are investigating the cause of the issue currently and more information will be posted here when available.
Last updated: October 8, 2024 at 5:59 PM CST