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DIA Issue

December 9, 2024 at 2:28 PM CST

AFFECTED SYSTEMS: hq_dia

Resolved after 32h 26m .. December 10, 2024 at 10:54 PM CST

DIA Path Degraded RESOLVED

The upstream provider experienced a fiber cut and has repaired the damage and restored the circuit.


DIA Path Degraded 2:24 PM - Investigating

One of our DIA paths is experiencing issues. Traffic has been automatically re-routed to one of our redundant backup paths. Subscribers may have experienced a brief blip (3 seconds or less) while traffic transitioned to the alternate path.

Services are operating normally and traffic is flowing on the alternate path. Subscribers should not be impacted at this time.

Tickets have been opened with our upstream provider and they are investigating. NESPARC NOC is also monitoring the network. More updates will be provided here as they are available.

Last updated: December 12, 2024 at 11:23 AM CST