AFFECTED SYSTEMS: algoma
Monday Oct 13 2025 10:08pm : RESOLVED
We identified a degraded optic in the Algoma Substation and were able to replace it with a spare. Traffic and latency values have returned to normal.
We appreciate your patience while we work to continually improve the resiliency of our network. Thanks for using NESPARC.
Monday Oct 13 2025 7:08pm : Investigating
Technicians are troubleshooting some issues with reported latency for suubscribers in the Algoma Substation. Reports are mainly from the Waldo Road / Aaron Rd area. Engineers are looking at a possible issue with optics, and will re-seat the optic. This will interrupt services briefly.
We appreciate your patience while we work to continually improve the resiliency of our network. Thanks for using NESPARC.
Last updated: October 13, 2025 at 10:20 PM CST