support info // maintenance info

Incidents NESPARC Homepage Speedtest
Experiencing some disruptions

Winter Storm "FERN" INFO →

AFFECTED SYSTEMS:

SAT Feb 21 2026 5:20 AM: In-Progress

Please remember as cleanup continues, PLEASE DO NOT PILE DEBRIS ON ANY WIRE OR CABLE, WHETHER IT IS TELCOM CABLE OR ELECTRIC CABLE. This delays restoration efforts. Please share this with anyone you can (neighbors, tree crews, city and county clean-up crews, etc)

Today construction crews will be repairing a section of 96ct fiber in the Taylor 234 circuit, which will affect subscribers in the area from CR 420 to the west and south of the Hwy 7 and Hwy 9 split … [continued]

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Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
Substations   (?) Substations (click to expand)
CSC Tools Operational
Incidents NESPARC Homepage Speedtest
August 14, 2024 at 4:57 PM CST

Hwy 30 / Woodson Ridge Fiber Damage

Resolved after 7h 26m .
June 13, 2024 at 8:16 AM CST

Ingomar 214 Maintenance

Resolved after 1h 7m .
May 15, 2024 at 5:16 PM CST

DIA Down

Resolved after 8h 7m .

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