support info // maintenance info

Incidents NESPARC Homepage Speedtest
Important Announcement

Subscriber Firmware Upgrades →

AFFECTED SYSTEMS:

Tue May 6 2025 11:59pm : On-Going

Beginning Tuesday May 8 2025 at 11:59 PM, NE Fiber will perform scheduled maintenance each night during our defined maintenance windows to upgrade the firmware on our subscribers’ Calix CPR routers. This upgrade ensures future functionality and compatibility with our support solutions and improves subscriber experience.

We appreciate your patience while we work to continually improve the resiliency of our network. Thanks for using NESPARC.

→ [issue details]


Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
Substations   (?) Substations (click to expand)
CSC Tools Operational
Incidents NESPARC Homepage Speedtest
January 19, 2024 at 12:00 AM CST

DIA Maintenance

Resolved after 3h 35m .
January 12, 2024 at 10:35 AM CST

Enterprise DIA

Resolved after 5h 12m .
January 10, 2024 at 12:00 AM CST

SPARC Network Upgrades

Resolved after 2h 47m .

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