support info // maintenance info
AFFECTED SYSTEMS:
WED Feb 25 2026 11:20 AM: In-Progress
Please remember as cleanup continues, PLEASE DO NOT PILE DEBRIS ON ANY WIRE OR CABLE, WHETHER IT IS TELCOM CABLE OR ELECTRIC CABLE. This delays restoration efforts. Please share this with anyone you can (neighbors, tree crews, city and county clean-up crews, etc)
As more drops are repaired and more mainline issues are resolved, we continue to sweep feeders and restore services. Sometimes, due to the length of time the devices (routers and ONTs) have been … [continued]
→ [issue details]Sat Mar 02 2024 // 00:22am: Complete
Maintenance is complete and services are restored. If you are experiencing issues, please reach out to our helpdesk.
Sat Mar 02 2024 // 00:00am: Scheduled …