support info // maintenance info

Incidents NESPARC Homepage Speedtest
Important Announcement

Subscriber Firmware Upgrades →

AFFECTED SYSTEMS:

Tue May 6 2025 11:59pm : On-Going

Beginning Tuesday May 8 2025 at 11:59 PM, NE Fiber will perform scheduled maintenance each night during our defined maintenance windows to upgrade the firmware on our subscribers’ Calix CPR routers. This upgrade ensures future functionality and compatibility with our support solutions and improves subscriber experience.

We appreciate your patience while we work to continually improve the resiliency of our network. Thanks for using NESPARC.

→ [issue details]


Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
Substations   (?) Substations (click to expand)
CSC Tools Operational
Incidents NESPARC Homepage Speedtest
August 16, 2023 at 10:19 AM CST

Emergency Mainline Repair // Hwy 30 // Woodson Ridge 224

Resolved after 4h 19m .
August 7, 2023 at 12:19 PM CST

Enterprise 214 Damaged Fiber

Resolved after 2h 19m .
July 27, 2023 at 8:00 AM CST

Lafayette Springs 234 Maintenance (On-going)  ℹ

ON-GOING: Scheduled Maintenance

NESPARC, as part of ongoing efforts to optimize and improve our quality of service, will be performing troubleshooting and maintenance in the area of CR 415, The …


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