support info // maintenance info
Subscriber Firmware Upgrades →
AFFECTED SYSTEMS:
Tue May 6 2025 11:59pm : On-Going
→ [issue details]Beginning Tuesday May 8 2025 at 11:59 PM, NE Fiber will perform scheduled maintenance each night during our defined maintenance windows to upgrade the firmware on our subscribers’ Calix CPR routers. This upgrade ensures future functionality and compatibility with our support solutions and improves subscriber experience.
We appreciate your patience while we work to continually improve the resiliency of our network. Thanks for using NESPARC.
HWY 9 MAINTENANCE: COMPLETEs
Repairs are completed and services are restored.
HWY 9 MAINTENANCE: In Progress
June 11, 2023 at 4:00 PM CSTCrews have completed the work on the main cable and most customers should see services …
Enterprise DIA: Resolved 13:20 / Jun 12 2023
The upstream transport provider successfully repaired the damaged fibers and all services are restored.
Enterprise DIA: UPDATE : 6/12 10:35am
June 2, 2023 at 1:00 PM CSTThe …