support info // maintenance info

Incidents NESPARC Homepage Speedtest
Experiencing some disruptions

Winter Storm "FERN" INFO →

AFFECTED SYSTEMS:

SUN Feb 1 2026 5:18 PM: In-Progress

UPDATE: The transport to Taylor Substation has been temporarily repaired, restoring service to subscribers fed out of the Taylor Substation that previously had service earlier today.

Please remember to treat ALL lines, whether electric or telecommunications, as ENERGIZED. Generators can back feed onto lines, or lines could be in contact with other energized lines.

Thanks for using NESPARC.


SUN Feb 1 2026 1:18 PM: In-Progress

UPDATE: One of our trunk lines … [continued]

→ [issue details]


Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
Substations   (?) Substations (click to expand)
CSC Tools Operational
Incidents NESPARC Homepage Speedtest
November 18, 2025 at 11:59 PM CST

PLANNED MAINTENANCE - HWY 7 S Area

Resolved after 6h 0m .
November 5, 2025 at 12:00 PM CST

PLANNED MAINTENANCE - Ingomar CR 94

Resolved after 2h 35m .
November 4, 2025 at 11:00 AM CST

PLANNED MAINTENANCE Plein Air

Resolved after 5h 35m .

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