support info // maintenance info

Incidents NESPARC Homepage Speedtest
Important Announcement

Subscriber Firmware Upgrades →

AFFECTED SYSTEMS:

Tue May 6 2025 11:59pm : On-Going

Beginning Tuesday May 8 2025 at 11:59 PM, NE Fiber will perform scheduled maintenance each night during our defined maintenance windows to upgrade the firmware on our subscribers’ Calix CPR routers. This upgrade ensures future functionality and compatibility with our support solutions and improves subscriber experience.

We appreciate your patience while we work to continually improve the resiliency of our network. Thanks for using NESPARC.

→ [issue details]


Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
Substations   (?) Substations (click to expand)
CSC Tools Operational
Incidents NESPARC Homepage Speedtest
May 1, 2025 at 11:15 AM CST

Oxford 224 Fiber Cut

Resolved after 8h 0m .
March 18, 2025 at 11:50 PM CST

Core Network Maintenance

Resolved after 5h 15m .
February 13, 2025 at 8:00 AM CST

BW / OX Maintenance  ℹ

Thu Feb 13 2025 // 8:42am: COMPLETE

Maintenance is complete. Thanks for your patience as we strive to improve our system.


Thu Feb 13 2025 // 8am: Maintenance

NE Fiber will perform scheduled …


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