support info // maintenance info
AFFECTED SYSTEMS:
WED Feb 25 2026 11:20 AM: In-Progress
Please remember as cleanup continues, PLEASE DO NOT PILE DEBRIS ON ANY WIRE OR CABLE, WHETHER IT IS TELCOM CABLE OR ELECTRIC CABLE. This delays restoration efforts. Please share this with anyone you can (neighbors, tree crews, city and county clean-up crews, etc)
As more drops are repaired and more mainline issues are resolved, we continue to sweep feeders and restore services. Sometimes, due to the length of time the devices (routers and ONTs) have been … [continued]
→ [issue details]Maintenance Complete : Resolved
Maintenance is complete, and circuit upgrades were successful. Services are operating normally. Thank you for your patience.
Planned Circuit Upgrade : Planned
February 2, 2023 at 1:00 AM CSTOn …
MAINTENANCE : Maintenace Complete
Maintenance on the Enterprise Substation has been completed.
MAINTENANCE : Enterprise Shelf 5
In order to resolve a software issue, engineers will restart …