support info // maintenance info

Incidents NESPARC Homepage Speedtest
Important Announcement

Fieldstone Farms Troubleshooting →

AFFECTED SYSTEMS: sardis

Wednesday Oct 8 2025 9:08am : Mainline / Headend Troubleshooting

Technicians are troubleshooting some issues with mainline fiber affecting the Fieldstone Farms area of our Sardis Lake substation. There may be brief interruptions in services while techs take OTDR shots at the substation. We will update here when troubleshooting is complete or if more invasive work is required.

We appreciate your patience while we work to continually improve the resiliency of our network. Thanks for using … [continued]

→ [issue details]

► ▲ Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
► ▲ Substations   (?) Substations (click to expand)
Brittany Woods Substation Operational
Enterprise Substation Operational
Headquarters Substation Operational
Lafayette Springs Substation Operational
Martintown Substation Operational
Oxford Substation Operational
Sardis Lake Substation Maintenance
Taylor Substation Operational
Cornersville Substation Operational
Thacker Substation Operational
Waterford Substation Operational
West Oxford Substation Operational
Woodson Ridge Substation Operational
Ingomar Substation Operational
Algoma Substation Operational
NESPARC DNS Services Operational
DHCP Services Operational
Provisioning Services Operational
NESPARC Speedtest Server Operational
CSC Tools Operational
CommandIQ Application Operational
Incidents NESPARC Homepage Speedtest
April 10, 2024 at 1:02 AM CST

Lake Arrowhead Disruptions

Resolved after 10h 3m .
April 1, 2024 at 4:00 AM CST

Lafayette Springs Outage

Resolved after 10h 5m .
March 28, 2024 at 2:00 AM CST

Core Network Maintenance

Resolved after 59h 39m .
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Network Status: https://status.nesparc.com
Phone: 1-833-NESPARC (1-833-637-7272)


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