support info // maintenance info
AFFECTED SYSTEMS:
TUE Feb 3 2026 9:18 PM: In-Progress
UPDATE: More progress is being made across the system to restore services to subscribers. As power is restored, crews are also processing and repairing service drops. We continue to concentrate on replacing damaged mainline cables to restore our SmartGrid infrastructure and also restore subscriber and transit services. Our primary and backup internet links are fully functional. Some internal on-network links are degraded or have reduced redundancy due to cable … [continued]
→ [issue details]