support info // maintenance info

Incidents NESPARC Homepage Speedtest
Experiencing some disruptions

Winter Storm "FERN" INFO →

AFFECTED SYSTEMS:

WED Feb 25 2026 11:20 AM: In-Progress

Please remember as cleanup continues, PLEASE DO NOT PILE DEBRIS ON ANY WIRE OR CABLE, WHETHER IT IS TELCOM CABLE OR ELECTRIC CABLE. This delays restoration efforts. Please share this with anyone you can (neighbors, tree crews, city and county clean-up crews, etc)

As more drops are repaired and more mainline issues are resolved, we continue to sweep feeders and restore services. Sometimes, due to the length of time the devices (routers and ONTs) have been … [continued]

→ [issue details]

► ▲ Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
► ▲ Substations   (?) Substations (click to expand)
Brittany Woods Substation Operational
Enterprise Substation Operational
Headquarters Substation Operational
Lafayette Springs Substation Operational
Martintown Substation Operational
Oxford Substation Operational
Sardis Lake Substation Operational
Taylor Substation Operational
Cornersville Substation Operational
Thacker Substation Operational
Waterford Substation Operational
West Oxford Substation Operational
Woodson Ridge Substation Operational
Ingomar Substation Operational
Algoma Substation Operational
NESPARC DNS Services Operational
DHCP Services Operational
Provisioning Services Operational
NESPARC Speedtest Server Operational
CSC Tools Operational
CommandIQ Application Operational
Incidents NESPARC Homepage Speedtest
December 20, 2022 at 11:46 PM CST

Subscriber Firmware Upgrades  ℹ

MAINTENANCE : Scheduled / On-Going

In order to keep our NESPARC systems operating optimally, engineers will be scheduling software maintenance and upgrades during our Scheduled Maintenance Windows …

 September 26, 2022 at 4:18 PM CST

Brittany Woods Issue

Resolved after 3h 13m .
September 21, 2022 at 2:18 PM CST

SCHEDULED MAINTENANCE  ℹ

MAINTENANCE : Scheduled / On-Going

In order to keep our NESPARC systems operating optimally, engineers will be performing software maintenance and upgrades during our Scheduled Maintenance Windows …
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Network Status: https://status.nesparc.com
Phone: 1-833-NESPARC (1-833-637-7272)


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