support info // maintenance info

Incidents NESPARC Homepage Speedtest
Important Announcement

Subscriber Firmware Upgrades →

AFFECTED SYSTEMS:

Tue May 6 2025 11:59pm : On-Going

Beginning Tuesday May 8 2025 at 11:59 PM, NE Fiber will perform scheduled maintenance each night during our defined maintenance windows to upgrade the firmware on our subscribers’ Calix CPR routers. This upgrade ensures future functionality and compatibility with our support solutions and improves subscriber experience.

We appreciate your patience while we work to continually improve the resiliency of our network. Thanks for using NESPARC.

→ [issue details]


Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
Substations   (?) Substations (click to expand)
CSC Tools Operational
Incidents NESPARC Homepage Speedtest
October 1, 2024 at 7:30 AM CST

CR 403 // Grand Oaks Maintenance

Resolved after 5h 5m .
August 14, 2024 at 4:57 PM CST

Hwy 30 / Woodson Ridge Fiber Damage

Resolved after 7h 26m .
June 13, 2024 at 8:16 AM CST

Ingomar 214 Maintenance

Resolved after 1h 7m .

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