support info // maintenance info

Incidents NESPARC Homepage Speedtest
No issues detected
Internet Transit / Voice   (?) Internet Transit Circuits (click to expand)
HQ Main DIA   (?) HQ Main DIA Operational
HQ Redundant DIA   (?) HQ Redundant DIA A Operational
Oxford Main DIA   (?) Oxford Substation DIA Operational
Enterprise Main DIA   (?) Enterprise Main DIA Operational
Voice Services   (?) Phone and Voice Services Operational
Substations   (?) Substations (click to expand)
CSC Tools Operational
Incidents NESPARC Homepage Speedtest
November 3, 2023 at 11:00 AM CST

Subscriber Firmware Updates  ℹ

11/06/2023 09:22 AM: Maintenance Concluded

Firmware push was successful.


11/03/2023 11:00 AM: Subscriber Device Maintenance

We are starting to proactively push new firmware to NESPARC-provided …

October 26, 2023 at 8:31 AM CST

Taylor Circuits issue

Resolved after 9h 29m .
October 25, 2023 at 2:16 PM CST

Pebble Creek Mainline Troubleshooting  ℹ

02:20pm Mainline Troubleshooting

We are currently investigating some mainline issues affecting the Pebble Creek area. Customers may experience some distruptions as engineers test fibers feeding that …


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