support info // maintenance info
AFFECTED SYSTEMS:
WED Feb 25 2026 11:20 AM: In-Progress
Please remember as cleanup continues, PLEASE DO NOT PILE DEBRIS ON ANY WIRE OR CABLE, WHETHER IT IS TELCOM CABLE OR ELECTRIC CABLE. This delays restoration efforts. Please share this with anyone you can (neighbors, tree crews, city and county clean-up crews, etc)
As more drops are repaired and more mainline issues are resolved, we continue to sweep feeders and restore services. Sometimes, due to the length of time the devices (routers and ONTs) have been … [continued]
→ [issue details]HQ Substation: Maintenance Complete
Maintenance completed at 2022-01-06 04:37:00
HQ Substation : Upcoming Maintenance
December 28, 2021 at 2:36 PM CSTOn Thursday Jan 6, 2022 between 00:00 and 06:00am, maintenance crews will do …